Piano Tuning and Repair

Servicing Parts of Fairfield and New Haven County
Contact MeAbout Me


Your piano should be tuned to A440 concert pitch. This process consists of adjusting the 283 (+/-) tuning pins in one pass or two passes or possibly two visits. If your piano is far from pitch you may need a pitch raise or pitch adjustment.

Frequently Asked Questions

What Will I Need to Know to Service Your Piano?
The make and model of your piano
The last time it was serviced
Are there any issues with the piano
Who plays the piano
What is your timeframe
What Should I Expect During the Service?

I will need to lift the piano lid to tune so please remove your candelabra, family photos, and jar of dog treats etc. Upright pianos do not need to be moved away from the wall, but I will need the piano a few inches from the wall to open the top.

I love children, pets, house cleaners, landscapers and tree trimmers, but I do need quiet to do my best work! I try to be on time, but sometimes traffic, snow delays or a mischievous piano delays me. If I am running late I will try to call or you can call me.

Words of Wisdom

Whether it is brand new, a family heirloom, or a starter piano for your child, your piano is an investment that you need to protect with regular service. Pianos are greatly affected by changes in humidity; regular tunings will keep your piano sounding and playing its best!

A piano is only as good as the maintenance it receives.

About Gina

I learned piano tuning and repair from my father, Gino Bonfietti, about 30 years ago when I was in high school. My father retired in 1990 and I inherited his business. I have been tuning and repairing pianos every since! I tune for professional musicians, teachers, students, school, places of worship, restaurants, hotels and everyone in between. Over the years I have benefitted from my membership in the Piano Technicians Guild, a national organization of qualified piano technicians.
Gina Bonfietti
Susan Cassidy
Susan Cassidy
Gina has been my piano technician for about 9 years. My piano was basically new when she started servicing it and had some pedal and sticky key issues. She cleared both up with her first visit. I was having problems with the piano going out of tune frequently due to air flow of the room. Gina recommended a humidity control system and I've never had a problem since. I highly recommend Gina's Piano Service. My piano always sounds great and functions perfectly.
Kelly Jones
Kelly Jones
Gina is an expert in her field! She brings a wealth of knowledge and expertise to every situation she encounters! Not only is her experience priceless she is a pleasure to work with! Whether it is tuning, diagnosing a problem or refurbishing a family heirloom Gina is the person for the job! Highly recommend!
Lynn Riegler
Lynn Riegler
Gina has taken exquisite care of my Steinway baby grand for over 20 years. In addition to being a great piano tuner, she is an amazing piano technician and over the years has managed to correct all my piano's idiosyncrasies of uneven keys, knocking sounds, broken strings, etc. This is no easy task on a 1943 piano and Gina delivers it all with a smile! She runs a great business -- easy to book tunings, reasonable prices and fabulous results. You will not find a better or nicer piano tuner/technician!
Sue D
Sue D
Gina is wonderful and her passion for this art really shows through the continued education she is receiving and the seminars the travels to. If you’re looking for a hard working passionate individual to help with your piano tuning and repair needs, look no further!

What I Do

And some things I never thought I’d do
Soundboard Cleaning Milford CT


The soundboard of a grand piano will get dusty over time, sometimes to the point where the sound of the piano may be affected. This problem may be lessened if the lid of the piano is kept closed when the piano is not in use. A piano cover or string cover can be used to keep the soundboard clean. Even when these preventative measures are taken, dust will tend to accumulate on the soundboard. A flexible cleaner can be used to get underneath the strings and dust the soundboard. Typically, this will remove most of the debris.


Does your piano go out of tune quickly? You could have loose tuning pins. For a piano to hold a stable tuning, it is essential that the tuning pins are tight. While there are other factors (fluctuating humidity) which impact the tuning, loose tuning pins that slip when they are turned will never stay in tune. Appling CA (cyanoacrylate) to the tuning pin bushing will increase the pin torque and improve the tuning stability. The piano is tipped on it’s back to apply the CA to the pinblock.

Milford CT Repairing Tuning Pins
I have a mouse in my piano


Why is there dog food in my piano? Well, a mouse put it there and dog food isn’t the only thing that is in your piano! Mice love pianos and they do huge amount of damage to the inside. They love to chew up the felt and make nest under the keys, on top of the keys. If the damage is too great the piano may be a total loss. Be careful when you accept a used piano into your home, always have it inspected for mice, insects and needed repairs.


Cracks in soundboards come in all sizes and are most visible during the winter months. Cracks can disappear during the summer when the humidity is high and the wood swells. To protect your piano from getting cracks in the soundboard keep the humidity at 45% year round, this will improve your tuning stability and lower your maintenance costs.

Milford CT Soundboard Crack Repair


(203) 882-8082