Home - Gina's Piano

Hi, I am Gina Bonfietti, a 2nd generation Registered Piano Technician with over 30 years of experience. I am very proud of my designation as a Registered Piano Technician, “RPT”, having passed a series of rigorous exams which include piano maintenance, repair, regulation, and tuning to demonstrate my knowledge and expertise. Fun fact – there are less than 2,000 RPTs worldwide! I continue to further my education by attending various courses, conferences, and conventions and through my membership in the Piano Technician’s Guild. My clients range from beginner students to music professionals, music studios to places of worship, and more.

Servicing Parts of Fairfield and New Haven County

Contact Me

Hi, I am Gina Bonfietti, a 2nd generation Registered Piano Technician with over 30 years of experience. I am very proud of my designation as a Registered Piano Technician, “RPT”, having passed a series of rigorous exams which include piano maintenance, repair, regulation, and tuning to demonstrate my knowledge and expertise. Fun fact – there are less than 2,000 RPTs worldwide! I continue to further my education by attending various courses, conferences, and conventions and through my membership in the Piano Technician’s Guild. My clients range from beginner students to music professionals, music studios to places of worship, and more.

Servicing Parts of Fairfield and New Haven County

Piano Tuning

Your piano should be tuned to A440 concert pitch. This process consists of adjusting the 283 (+/-) tuning pins in one pass or two passes or possibly two visits. If your piano is far from pitch you may need a pitch raise or pitch adjustment.

Making an Appointment

I highly recommend you use my online appointment scheduler to make an appointment, CLICK HERE. You will add some basic information such as name, and address, and include the make of your piano. There is a comment section so you can make a quick note of any repair issue you are having with your piano. You can then choose a date for service from the calendar provided. You can also send me questions or comments from the scheduler or text me at 203-882-8082.

What Should I Expect During the Service?

I will need to lift the piano lid to tune so please remove your candelabra, family photos, and jar of dog treats etc. Upright pianos do not need to be moved away from the wall, but I will need the piano a few inches from the wall to open the top.

I love children, pets, house cleaners, landscapers and tree trimmers, but I do need quiet to do my best work! I try to be on time, but sometimes traffic, snow delays or a mischievous piano delays me. If I am running late I will try to call or you can call me.

Words of Wisdom

Whether it is brand new, a family heirloom, or a starter piano for your child, your piano is an investment that you need to protect with regular service. Pianos are greatly affected by changes in humidity; regular tunings will keep your piano sounding and playing its best!

A piano is only as good as the maintenance it receives.

Make an Appointment

Susan Cassidy

29/12/2020

Gina has been my piano technician for about 9 years. My piano was basically new when she started servicing it and had some pedal and sticky key issues. She cleared both up with her first visit. I was having problems with the piano going out of tune frequently due to air flow of the room. Gina recommended a humidity control system and I've never had a problem since. I highly recommend Gina's Piano Service. My piano always sounds great and functions perfectly.

Kelly Jones

29/12/2020

Gina is an expert in her field! She brings a wealth of knowledge and expertise to every situation she encounters! Not only is her experience priceless she is a pleasure to work with! Whether it is tuning, diagnosing a problem or refurbishing a family heirloom Gina is the person for the job! Highly recommend!

Lynn Riegler

14/11/2020

Gina has taken exquisite care of my Steinway baby grand for over 20 years. In addition to being a great piano tuner, she is an amazing piano technician and over the years has managed to correct all my piano's idiosyncrasies of uneven keys, knocking sounds, broken strings, etc. This is no easy task on a 1943 piano and Gina delivers it all with a smile! She runs a great business -- easy to book tunings, reasonable prices and fabulous results. You will not find a better or nicer piano tuner/technician!

Sue D

22/05/2018

Gina is wonderful and her passion for this art really shows through the continued education she is receiving and the seminars the travels to. If you’re looking for a hard working passionate individual to help with your piano tuning and repair needs, look no further!

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I just have to tell you that you made my granddaughter a very happy person while she was with us. She was so happy that there were no broken keys and that the piano was tuned. She had a great time playing and learning as she played.

It was also great for us to hear the piano being played in our house again.

Thanks for your patience and understanding of what we wanted to get out of our very old piano.

I definitely recommend you to anyone looking for a piano tuner.

Ann P

Your thoughtfulness and craftsmanship is very much appreciated. I can’t thank you enough for providing me with a new Steinway Piano! That is what I feel every time I sit down to play. It’s a new experience. Your painstaking and exact workmanship in regulating the action resulted in what it should have been 23 years ago!

J.D Easton
CT

Just want to thank you for the great job that you did on my piano earlier this week. I really can’t believe the difference that you made! The action is so much more even and responsive; the pedals work beautifully (and look beautiful, too), and the whole experience of playing is so much more enjoyable. I’m embarrassed to think it took me so long to realize that it needed the repairs. And I have a new humidistat to boot and a much better-looking bench.

Super job, girl!

Diane F.
Milford, CT

What I Do

And some things I never thought I’d do

GRAND SOUNDBOARD CLEANING

The soundboard of a grand piano will get dusty over time, sometimes to the point where the sound of the piano may be affected. This problem may be lessened if the lid of the piano is kept closed when the piano is not in use. A piano cover or string cover can be used to keep the soundboard clean. Even when these preventative measures are taken, dust will tend to accumulate on the soundboard. A flexible cleaner can be used to get underneath the strings and dust the soundboard. Typically, this will remove most of the debris.

REPAIRING LOOSE TUNING PINS

Does your piano go out of tune quickly? You could have loose tuning pins. For a piano to hold a stable tuning, it is essential that the tuning pins are tight. While there are other factors (fluctuating humidity) which impact the tuning, loose tuning pins that slip when they are turned will never stay in tune. Appling CA (cyanoacrylate) to the tuning pin bushing will increase the pin torque and improve the tuning stability. The piano is tipped on it’s back to apply the CA to the pinblock.

MOUSE IN MY PIANO

Why is there dog food in my piano? Well, a mouse put it there and dog food isn’t the only thing that is in your piano! Mice love pianos and they do huge amount of damage to the inside. They love to chew up the felt and make nest under the keys, on top of the keys. If the damage is too great the piano may be a total loss. Be careful when you accept a used piano into your home, always have it inspected for mice, insects and needed repairs.

SOUNDBOARD CRACK

Cracks in soundboards come in all sizes and are most visible during the winter months. Cracks can disappear during the summer when the humidity is high and the wood swells. To protect your piano from getting cracks in the soundboard keep the humidity at 45% year round, this will improve your tuning stability and lower your maintenance costs.